Basic requirements of our after-sale service

Q1:  Are you trading company or manufacturer?

A1:  We are factory.

Q2:  can I get samples before I order in bulk?

A2:   yes, we have stock samples.

Q3:  Do you give us any discount?

A3:   of course, if your order falls in time for the foreign trade festival or you place A large order.

Q4:  Can you make it to my order?

A4:  We are an incoming material factory with our own r&d team.Can be customized according to customer needs.

Q5:  How long is the warranty good for?

A5:  One year warranty.

Q6:  What's the delivery time?

A6:  3-5 workdays against 100% payment in advance.

Q7:  What should I do if I don't know how to use the machine?

A7:  We have operation video and user manual for your reference,and also we provide you

24 hours on line service.

Q8:  Can we print my Logo on the products?

A8:  Yes,we can.We support OEM.

Q9:  Do you have any timely technology supports?

A9:  We have a professional techbology supporting team for you timely services We

prepare the technical documents for you.also you can contact us by telephone.webcam,

online chat.

Q10:  Whats package?

A10:  Strong and beautiful aluminum alloy case /carton case/wooden case.

Q11.What's your transportation modes?

 A11: We can transport the goods by air or by sea, it will be based on customer's requirement.